All of our products are handcrafted one at a time by skilled artisans, making each one unique. A little variation in colour tone, shape, or size between products may occur as a result of this process; however, this is not considered a fault and will not be eligible for return or replacement.
Because of the nature of our products, we reserve the right to give a resolution at our exclusive discretion. Every request for a refund or exchange is considered a unique situation. If we’ve been given an erroneous or incomplete mailing address, our shipping agency has made three failed delivery attempts, or the recipient declines the goods, we won’t be able to issue a refund.
Keep an eye on your package by going to ‘My Orders.’ The tracking number can also be found on the website of the shipping firm. Soon after your order is placed, we’ll send you an email with the specifics.
Please email us as soon as possible if you need to cancel your order.
After the order has delivered, no cancellations will be accepted.
We will not be able to process any refunds if an order is cancelled on the doorstep or if our delivery partner fails to deliver the product three times.